Background In July 2023, the California Bureau of Security and Investigative Services issued an announcement to their opt in email followers. This opt in email list does not include any industry associations that have thousands, perhaps tens of thousands of security guards that work in any bar, club, music venue, lounge, retail store or hotel. […]
Ultimate Nightlife Operator’s Guide to ‘Last Call’ Best Practices
The “Last Call” Process Every great story has a beginning, middle, and end. But for nightlife venues, the end can often be an unruly chapter riddled with issues. We shed some light on the ‘last call’ process in our recent podcast, address how it can be a pivotal moment, often precipitating an incident. Think of […]
Why You Should Hire In-house Security Guards
I’m sure many consultants or hired advisors can relate to the phone call I received earlier today. Although I genuinely love helping and guiding my clients, large or small, organized or not, it is always a real joy for me. However, ummm, what is the phrase… “You can lead a horse to water, but you can’t […]
Legal to Search after Detention
Our Twitter Pole ended a few days ago and I wanted to explain the pole and give the correct answer. 24 years ago I started Nightlife Security Consultants (NSC) after realizing a “bouncer” or hospitality security guard was so important but they were given ZERO training. I found that most of their training was provided […]
Successful Hospitality Security Operations & Responsible Beverage Service
When it comes to a hospitality business, responsible alcohol service is the foundation of any successful hospitality security operation: period – full stop.
Business vs. Hospitality Mindset to Solve Problems
As I sit in Reagan National Airport in Washington, DC waiting to board my flight to Baton Rouge I continue to reflect on my hour-long visit with my very first DC client a day ago, Marc Barnes. If you know Marc, you know his outgoing and over-the-top personality. You also know his hospitality successes. For […]
